Terms & Policies
Return Policy
At Windfall Ecommerce, we are committed to delivering quality products and a smooth shopping experience. Please review our return policy carefully before making a purchase.
1. Final Sale Policy
All items are considered final sale once dispatched. We encourage customers to carefully review product descriptions, specifications, and images before completing their order.
2. Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 24 hours of delivery with clear photos and your order details. We will review the issue and provide an appropriate resolution.
3. Non-Returnable Items
We do not accept returns for:
Change of mind
Incorrect selection by the customer
Used or tampered products
Items returned without original packaging
4. Order Review
If you need clarification about a product before purchasing, please contact our support team. We are happy to assist you in making the right choice.
By placing an order with Windfall Ecommerce, you agree to this return policy.
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